Returns

Our Return Policy

We want to keep you satisfied, which is why at luxe beauty store we offer a 30 day money back guarantee for all brands we offer to our customers. We want you to feel comfortable trying a new skincare regimen, finding the right shade of lipstick for you, or sorting through which hairspray gives you the best hold. Our motto has always been "no questions asked" and we promise to stick to it in order to help you find the best beauty products for you.

0-30 DAYS

Return for a REFUND or STORE CREDIT online (Free pre-paid return ship label available for store credit returns)

31-60 DAYS

Return for STORE CREDIT online (Free pre-paid return ship label available for store credit returns)

A Free Pre-Paid return shipping label will be provided for all store credit returns. A blank shipping label with our return address will be provided for customers returning for a refund, this is not a pre-paid label.

What We Stand By

No Questions Asked Return Policy
If you have passed the 30 day Money Back Guarantee and realized you are unhappy with your purchase for any reason contact us within 60 days from the day you received your package and we will give you store credit so that you can find the right product for you. We also want to make things easy for you which is why we offer FREE RETURN shipping for customers returning for a store credit.

Warranty and Defective Products
If you are outside of our return period, and your product turns out to be defective we are here to help. Contact us and one of our Beauty Experts will be happy to assist you with a manufacture replacement. The replacement terms vary from brand to brand, but let us help you communicate with the brand or research a replacement option.

Please allow up to two weeks for the return to be processed, at which time a refund, credit or exchange will be made. If you wish to inquire about your return please call Customer Service. We reserve the right to refuse or deny any return requests or refunds at any time based on policy or program abuse.

If you would like to return an item please contact returns@kosmify.com with your order number.

Ship returned items to:
RETURNS
Kosmify Returns Processing
211 Denton Ave
Suite 247, New Hyde Park
New York, 11040

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